Partner Terms & Conditions

These Partner Terms and Conditions ("Agreement") govern the relationship between BooKalook.in ("Platform", "Company", "We", "Our", "Us") and each salon, parlour, or individual stylist ("Partner", "You", "Your") who lists and provides services through the BooKalook.in platform.

By registering as a Partner, You acknowledge that You have read, understood, and agreed to be bound by the terms of this Agreement, the Privacy Policy, and the general Terms of Use available on BooKalook.in.

Partners must provide accurate and verifiable details during registration, including business name, address, GST number, and owner identification.

BooKalook.in reserves the right to verify such information and approve or reject onboarding requests at its discretion.

The Partner shall be responsible for maintaining and updating its information to ensure it remains true and accurate at all times.

Partners are solely responsible for the accuracy of their service descriptions, prices, offers, and images displayed on the platform.

BooKalook.in shall not be liable for any misrepresentation or outdated information provided by the Partner.

Partners must update their service availability regularly to prevent double bookings or schedule conflicts.

Partners agree to honour all confirmed bookings received through the platform.

Any cancellation by the Partner must be immediately communicated to both the customer and BooKalook.in.

Repeated cancellations, delays, or customer complaints may lead to temporary suspension or permanent delisting from the platform.

BooKalook.in may charge subscription fees or commissions on bookings made through the platform.

The applicable commission or subscription structure will be communicated via the Partner Dashboard or onboarding process.

All such fees are exclusive of GST and applicable taxes under Indian law.

Payments to Partners will be made after deducting platform commissions, taxes, and other applicable charges.

Settlements will occur on a defined payment cycle as communicated by BooKalook.in.

BooKalook.in shall not be liable for delays arising from banking networks, Razorpay, or other payment intermediaries.

Partners must comply with all relevant laws, including labour, taxation, hygiene, and safety regulations. Salons must ensure:

• Proper hygiene and sanitisation of tools and equipment.
• Professional and courteous staff behaviour.
• Compliance with applicable local municipal or state health laws.

BooKalook.in may remove any Partner who fails to maintain the required quality standards.

Customers can rate and review Partner services on the platform.

BooKalook.in reserves the right to display, remove, or moderate reviews at its discretion.

Repeated negative feedback or verified complaints may result in suspension or delisting.

Partners grant BooKalook.in a non-exclusive, royalty-free licence to use their business name, logo, photos, and descriptions for marketing and listing purposes.

Partners shall not use BooKalook.in's name, logo, or brand assets without prior written consent.

Either party may terminate this Agreement with 30 days' written notice.

BooKalook.in may terminate immediately for material breaches, fraud, or repeated service failures.

Upon termination, all outstanding dues must be settled before account closure.

The Partner agrees to indemnify and hold BooKalook.in harmless from any claims, damages, or losses arising out of:

• Non-performance or service issues.
• Breach of applicable laws.
• Customer disputes relating to the Partner's actions.

BooKalook.in's liability under this Agreement shall be limited to the amount of commission earned from the disputed transaction.

This Agreement shall be governed by and construed in accordance with the laws of India. The courts at Chhatrapati Sambhajinagar, Maharashtra shall have exclusive jurisdiction.

Partners must maintain punctuality, hygiene, and professional conduct at all times.

BooKalook.in may conduct quality checks and customer surveys to ensure service standards.

Breach of SLA terms may result in penalties, temporary suspension, or removal from the platform.

Partners shall not directly approach, solicit, or induce BooKalook.in customers to transact outside the platform.

Any circumvention of platform booking, manipulation of pricing, or fee avoidance shall constitute a material breach, leading to termination and potential damages recovery.

Both parties shall keep all non-public data, including customer information and platform analytics, strictly confidential.

Partners may use customer data only for service fulfilment, not for direct marketing or third-party sharing.

BooKalook.in will handle partner data in compliance with applicable Indian data protection and IT laws.

Disputes shall first be resolved amicably through discussion within 30 days.

If unresolved, disputes will be referred to binding arbitration under the Arbitration and Conciliation Act, 1996.

The arbitration venue shall be Chhatrapati Sambhajinagar, Maharashtra, and proceedings shall be conducted in English.

For partner support, clarifications, or legal queries, please reach out to:

bookalook01@gmail.com